Contact Us

 

 

Name *
Name
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Phone

646.397.0440

Certified NYC Feng Shui Expert Laura Cerrano has over 20-years of on-site and remote Feng Shui & Design consulting. Consultations, seminars and classes provided in New York City and Los Angeles California, along with National and International locations.

Consultation Policy

Additional Travel Fee Policy

New York State: Bronx, Westchester, Staten Island, New Jersey, Connecticut and beyond require an additional travel fee that starts at $50.00.

California State: For every additional hour of travel time from our office, an hourly rate of $50.00 is issued. Sample list of locations include: Anaheim, San Diego, Chula Vista, Palm Springs, San Francisco and beyond.  

On-site National and International consultations are available by request and will require additional travel fees.


Space Clearing Travel Fee Policy

Space Clearings in New York State: Space Clearings Sessions located in the Bronx, Westchester, Staten Island, New Jersey, Connecticut and beyond require additional travel fees starting at $50.00.

Space Clearing in California State: Space Clearings Session locations that require more than one hour of travel time (round trip) from our Valley Glen, CA office to your location will require an additional travel fee starting at $50.00. Sample locations include; Orange County; Torrance, Foothill Ranch, Anaheim, San Diego, Chula Vista, Palm Springs, San Francisco and beyond. 


Out of Town Feng Shui Consultation Policy:

Feng Shui Manhattan, Inc (also known as Feng Shui Long Island, Inc) will travel to your home or business. Arrangements must be booked in advance. Out-of-town consultations require a deposit. Airfare and hotel accommodations are paid for by the client, in addition to an out-of-town day rate. Fees are $1,000 per day plus expenses. This does not include fees for the One Hour Feng Shui Assessment, Home Consultation Package and Business Consultation Package, Feng Shui Space Clearing Service, Reiki Sound Healing Sessions or New Development Projects.


One Hour Feng Shui Consultation Policy:

  • The Feng Shui One Hour Consultation needs to be re-confirmed within 24 hours prior to your scheduled session.

Payment Policy:

  • Option 1: Pay the $100 Deposit. The remaining balance is due at the completion of your onsite consultation. No Exceptions.

  • Option 2: Pay in Full.

    • Payment Methods Accepted: Credit Card, Check, Cash, Venmo, Paypal.

  • The $100 deposit reserves your one hour Pre-onsite Feng Shui Consultation phone call and one hour Feng Shui Onsite Consultation.

  • If we are unable to meet at your home or office due to construction or personal reasons, please inform Laura immediately. This will allow efficient planning for both parties to coordinate and meet at another public location.

Cancellation Policy:

  • If you paid the DEPOSIT and cancel the onsite One Hour Feng Shui Consultation after Step 1 (pre-onsite consultation phone call) has been completed, Feng Shui Manhattan reserves the right to keep the $100 deposit because the consultation process has already begun with the one hour phone call.

  • If you PAID IN FULL and cancel after Step 1 (pre-onsite consultation phone call) has been completed, either $150 or $200 will be returned to you and Feng Shui Manhattan reserves the right to keep the $100 deposit because the consultation process has already begun with the one hour phone call.


Three Hour Business Feng Shui Consultation Policy:

  • The 3 Hour Feng Shui Business Consultation needs to be re-confirmed within 24 hours prior to your scheduled session. We recognize rescheduling can be necessary.

Payment Policy:

  • Option 1: Pay the $100 Deposit. The remaining balance is due at the completion of your onsite consultation. No Exceptions.

  • Option 2: Pay in Full.

    • Payment Methods Accepted: Credit Card, Check, and Cash.

    • The $100 deposit reserves your one hour Feng Shui Business Pre-onsite Consultation and two hour onsite Home Consultation visit.

Cancellation Policy:

  • If you paid the DEPOSIT and cancel the onsite Feng Shui Business Package Consultation after Step 1 has been completed, Feng Shui Manhattan reserves the right to keep the $100 deposit because the consultation process has already begun with the one hour phone call.

  • If you PAID IN FULL for four hours and cancel after Step 1 has been completed, $610 will be returned to you and Feng Shui Manhattan reserves the right to keep the $100 deposit because the consultation process has already begun with the one hour phone call.

  • If we are unable to meet at your business location due to construction or personal reasons, please inform Laura immediately. This will allow efficient planning for both parties to coordinate and meet at another public location.

  • If you request to separate your Business Consultation Package into two separate days, a deposit or full payment for the second day is required. No exceptions.


3 Hour Home Feng Shui Consultation Policy:

  • The 3 Hour Feng Shui Home Consultation needs to be re-confirmed within 24 hours prior to your scheduled session.

  • Payment Policy:

    • Option 1: Pay the $100 Deposit. The remaining balance is due at the completion of your on-site consultation. No Exceptions.

    • Option 2: Pay in Full.

      • Payment Methods Accepted: Credit Card, Check, and Cash.

  • The $100 deposit reserves your one hour Feng Shui Home Pre-onsite Consultation phone call and two hour onsite Home Consultation visit.

    Cancellation Policy:

    • If you paid the DEPOSIT and cancel the onsite 3 Hour Feng Shui Home Consultation after Step 1 has been completed, Feng Shui Manhattan reserves the right to keep the $100 deposit because the consultation process has already begun with the one hour pre-phone call interview.

    • If you PAID IN FULL for four hours and cancel after Step 1 has been completed, $610 will be returned to you and Feng Shui Manhattan reserves the right to keep the $100 deposit because the consultation process has already begun with the one hour pre-phone call interview.

  • If we are unable to meet at your home due to construction or personal reasons, please inform Laura immediately. This will allow efficient planning for both parties to coordinate and meet at another public location.

  • If you request to separate your Home Consultation Package into two separate days, a deposit or full payment for the second day is required. No exceptions.


Long Distance (Remote) Consultation Policy 

  • The $100 deposit reserves your Feng Shui Long Distance Consultation date and allows Laura to efficiently schedule other sessions throughout that same day and overall week.

  • If you cancel the Long Distance Feng Shui Consultation after Step 1 has been completed, Feng Shui Manhattan reserves the right to keep the $100 deposit because the consultation process has already begun with the one hour pre-phone call interview.

  • The remaining balance is due prior to the start of Step 3. No exceptions.

  • The Long Distance Notes will not be sent to you until the remaining balance has been paid. No exceptions.


Post Consultation Support System Policy

Clients who invest in a "1 Hour Feng Shui Consultation," "3 Hour Home Feng Shui Consultation," "B3 Hour Business Feng Shui Consultation," or the "Long Distance Home or Long Distance Business Consultation" are allowed Quick Feng Shui Follow Up via text and email for lifetime. We understand the great importance of continuous guidance when needed. 

The Quick Feng Shui Follow Up policy enables quick questions from clientele regarding changes they will or have made in within their given space, double checking purchases they will, or have made with feng shui in mind (e.g. furniture, artwork), or would like to share quick updates in regard to their Feng Shui suggestions on the day of their consultation and/or feng shui notes.

If you request a more in-depth discussion, new diagrams, additional notes and/or provide a lengthy list of questions that will require significant time to review and respond (let that be via email, text messaging or with any other remote method of communication), there will be an additional fee to accommodate the time needed to properly and adequately answer your questions. For cases such as this, the Feng Shui Support Call Center ("Ask Laura Your Feng Shui Question) is needed. 


Ask Laura Your Feng Shui Question (Feng Shui Manhattan Call Center) Policy

Full payment is required before Laura Cerrano speaks with you over the phone.

This particular service is reserved at a flat rate of $45.00 for 30 minutes. Prepayment is required before proceeding with the live phone call.  If you choose not to use the full half hour (30 minutes) there are no refunds.


Gift Certificates Policy

From the date of purchase, you have one year to redeem.


Payment Methods

Cash, Check and Credit Card is accepted for both on-site and remote.

Direct payment from the FengShuiManhatta.com site, customized PayPal invoices, Chase QuickPay, or Venmo is available as alternative internet payment methods. 


Feng Shui Manhattan School Policy

  • The 8 month Feng Shui Manhattan School Certification Program 2019 class dates are preselected a year in advance. Request for changing them is not excepted. It’s the responsibility of the student to review the class schedule and plan accordingly.

  • A deposit of $595.00 is required to reserve your spot for the Feng Shui Manhattan School Certification Program.

  • The Remaining Balance for the Feng Shui Manhattan School Certification Program is paid through installments of $375 for eight months in 2019. Credit Card charges are processed on the first of each month listed: March 1st, April 1st, May 1st, June 1st, September 1st, October 1st, November 1st, and December 1st. A Credit Card Authorization Form is emailed to each student ready to sign up for the program and move forward with payment. This form allows the monthly installments to be processed.

Students are not guaranteed a Feng Shui Certification Certificate just because they signed up for the course. The Feng Shui Manhattan School Certification Program criteria:

  • Classes meet over the weekend on a Saturday and Sunday, once a month on preselected dates. It’s understood life situations come up. With that noted, students are allowed up to 3 absences. If a student misses a fourth class, they’ll automatically be dropped from the course. All payments received up to the date of departure is non-refundable and the student will not receive their Feng Shui Certification Certificate from the Feng Shui Manhattan School.

    • For students who are absent from class, Laura allows for either a 1 hour phone call OR a 1 hour onsite meet-up at the Feng Shui Manhattan School location to review questions and materials from the class missed.

  • It’s important students arrive on time for class and leave class when it has officially ended for each day. If a student chooses to leave early from class up to three occasions, they will not receive their Feng Shui Certification Certificate from the Feng Shui Manhattan School. All payments received up to that date of their 3rd occasion of leaving class early is non-refundable.

  • Students need to pass a final exam and present a case study project at the end of the school year.

Base Materials Needed for Every Class:

  • On the first weekend of class you’ll be provided with a 3 Ring Binder. You may need an additional binder half way through the year.

  • Notebook

  • Writing utensils

  • Healthy snacks to keep your energy up for each class


Pricing Policy

Feng Shui Long Island, Inc - Feng Shui Manhattan prices is subject to change without notice in regard to the prices for On-site/Long Distance Consultations, Space Clearings, Real Estate Development Services, The Feng Shui Support Call Center and Gift Certificates. Any price change will be communicated to you before scheduling a new Feng Shui consulting session. Your continued use of Feng Shui Long Island, Inc - Feng Shui Manhattan On-site/Long Distance Consultations, Space Clearings, Real Estate Development Services, Feng Shui Support Call Center Services and/or purchase of Feng Shui Gift Certificates after the communication of such price changes to you constitutes an acceptance of such new prices.