Additional Travel Fee Policy
New York State: Bronx, Westchester, Staten Island, New Jersey, Connecticut and beyond require additional travel fees starting at $50.00.
California State: Locations that require more than one hour of travel time (round trip) from our Valley Glen, CA office to your location will require an additional travel fee starting at $50.00. Sample locations include Long Beach, Torrance, Anaheim, San Diego, Chula Vista, Palm Springs, San Francisco and beyond.
On-site National and International consultations are available by request and will require additional travel fees.
Space Clearing Travel Fee Policy
Space Clearings in New York State: Space Clearings Sessions located in the Bronx, Westchester, Staten Island, New Jersey, Connecticut and beyond require additional travel fees starting at $50.00.
Space Clearing in California State: Space Clearings Session locations that require more than one hour of travel time (round trip) from our Valley Glen, CA office to your location will require an additional travel fee starting at $50.00. Sample locations include Long Beach, Torrance, Anaheim, San Diego, Chula Vista, Palm Springs, San Francisco and beyond.
On-site Consultation Policy (Assessment and Full Feng Shui Home Package and Full Feng Shui Business Package)
A non-refundable deposit is required to reserve your Assessment and your Full Home or Full Business Feng Shui Package Consultation.
All on-site feng shui Assessments and Full Home or Full Business Consultations need to be confirmed within 24 hours prior to your scheduled session.
Remaining balance is due upon the completion of your on-site Assessments or Full Home or Full Business Consultations before any written summary of notes can be mailed or emailed to you.
If we are unable to meet at your home or office location due to construction or personal reasons, please inform Laura immediately. This will allow efficient planning for both parties to coordinate and meet at another public location.
If you do show up at the agreed upon location to conduct the Feng Shui Assessment or Full Home or Full Business Consultation, your deposit fee is non-refundable. If you choose to pay in full, only 50% of your payment will be refunded. This is why the 24 hour confirmation is essential.
If more time beyond the two hours is required to conduct the Full Home or Full Business Consultation do to the size of those locations and information being shared, a discounted hourly rate will be issued for the continuation of your Full Consultation on the same day. This particular hourly quote is only for the Full Home or Full Business Consultation and can not be transferred or rescheduled for another day. If you choose to stop at 2 hours and reschedule for another day, the next session will be adjusted to the Assessment Process and Fees rate.
Long Distance (Remote) Consultation Policy
All remote feng shui consultations need to be confirmed within 24 hours prior to your scheduled session.
- Prepayment is required before proceeding with the Long Distance (remote) Consultation (no exceptions).
- Option one: pay a 50% non-refundable deposit of the selected service fee to begin the consultation process. After the notes have been completed, Laura will inform you and final payment is due before your re-cap of notes are emailed to you. A customized invoice for this options is provided.
- Option two: pay in full.
- You need to inform Laura which option of payment you prefer and provide payment in order to begin your Long Distance Consultation.
Quick Feng Shui Checkup Coaching Policy
Clients who invested in a "Feng Shui Assessment Consultation", "Home Consultation," "Business Consultation," or the "Long Distance Home or Business Consultation" are allowed Quick Feng Shui Checkups Coaching via text and email for lifetime. We understand the great importance of continuous guidance when needed.
The Quick Feng Shui Checkup Coaching policy enables quick questions from clientele regarding changes they will or have made in within their given space, double checking purchases they will or have made with feng shui in mind (e.g. furniture, artwork) or would like to share quick updates in regard to their Feng Shui suggestions on the day of their consultation and/or feng shui analysis report.
If you request a more in-depth discussion, new diagrams, additional notes and/or provide a lengthy list of questions that will require significant time to review and respond (let that be via email, text messaging or with any other remote method of communication), there will be an additional fee to accommodate the time needed to properly and adequately answer your questions.
If the Quick Feng Shui Checkup Coaching is not adequate for the type of questions or length of questions you have via remote access, utilizing the Feng Shui Support Call Center ("Ask Laura Your Feng Shui Question) is a great option! You can speak directly over the phone with her and receive guidance on the spot.
Ask Laura Your Feng Shui Question (Feng Shui Support Call Center) Policy
Full payment is required before Laura Cerrano speaks with you over the phone.
This particular service is reserved as a flate rate of $25.00 for 25 minutes or $35.00 for 35 minutes or $45.00 for 45 minutes. Prepayment is required before proceeding with the live phone call. If you choose not to use the full 25, 35 or 45 minute time frames, the remaining unused time is noted and can be used for your next scheduled call. There are no refunds for the flate rate fee.
Gift Certificates Policy
From the date of purchase, you have one year to redeem.
Cash, Check and Credit Card is accepted for both on-site and remote.
Direct payment from the FengShuiManhatta.com site and customized PayPal invoices are available as internet payment methods.
Feng Shui Long Island, Inc - Feng Shui Manhattan prices is subject to change without notice in regard to the prices for On-site/Long Distance Consultations, Space Clearings, the Feng Shui Support Call Center and Gift Certificates. Any price change will be communicated to you before scheduling a new Feng Shui consulting session. Your continued use of Feng Shui Long Island, Inc - Feng Shui Manhattan On-site/Long Distance Consultations, Space Clearings, Feng Shui Support Call Center Services and/or purchase of Feng Shui Gift Certificates after the communication of such price changes to you constitutes an acceptance of such new prices.